Bed Bug Planet SM Reports The Westin Convention Center Pittsburg (412) 281-3700 1000 Penn Ave Pittsburgh PA 15222. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bed bug Free! We look forward to welcoming you again soon.Be Well,Colleen SentersGeneral Manager, This is the version of our website addressed to speakers of English in the United States. The room was large and very comfortable. more. However, we're sorry for the inconvenience caused. We had no issues with the lifts - all working fine and no waiting time. I get the clothes at 6pm. Bed Bug Planet SM Reports Westin Buckhead Atlanta. So I don't know what it was like before but you can Priceline this shit for pennies on the dollar. The Bed Bug Registry is a website where people can report their sightings and experiences. Does My New York City Hotel Have These Pests? New York, New York 10017 USA. Eve the concierge was excellent with Big bus deals and answered any questions we had. 212 East 42nd Street. Thanks again, and we look forward to your next visit.Colleen SentersGeneral Manager. See 5,082 traveler reviews, 1,409 candid photos, and great deals for The Westin New York Grand Central, ranked #288 of 507 hotels in New York City and rated 4 of 5 at Tripadvisor. I stayed at this hotel, The Westin, in Charlotte, North Carolina on the night of October 18, 2014. Some nearby attractions include Chrysler Building, Museum of Tolerance & United Nations Headquarters. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There was also a rash on his face and his upper arm. The Westin Park Central, Dallas is clear. Then I got a rash on my legs. Probably wouldn’t stay here again though. $75.41. They did not even comp me a cup of coffee let alone dry cleaning bills from all our clothing and luggage nor doctor visits. the concierge was very helpful explaining the metro ticket system.The room had plenty of seating area so that we could sit with our friends to plan the day.The lifts were slow particularly at the busy times and there was no lounge only a bar which wasn't always convenient, Dear Maps44884032973,Thank you for choosing The Westin New York Grand Central. The Westin New York Grand Central: Bed bugs and HORRIBLE TREATMENT - See 5,082 traveler reviews, 1,195 candid photos, and great deals for The Westin New York Grand Central … I stayed in a suite in the 2500 floor. I reported this to the front desk and manager and showed my son and my massive bites, a video of the bugs in the bed and had a staff member come see them. The rooms are great size . Open for breakfast, lunch … I am sorry to hear of the issues you encountered due to the noise. It must be such a bad infestation that In ONE NIGHT they could make their way into our luggage. TeamMarriott, General Manager at The Westin New York Grand Central, responded to this review, Review collected in partnership with this hotel. The Westin New York Grand Central essentially told me, a platinum guest, that I had made this up. Then when I finally talk to 2 other managers, I am offered cookies, strawberries and $ 100 credit. Great place to stay. Stayed at the hotel 12/25-12/27 and found no traces of bed bugs. TeamMarriott, Manager at The Westin New York Grand Central, responded to this review, The Westin New York Grand Central Features. 2. I called Starwood corporate and they were just as useless. We stayed at the Westin (Grand Central) for 2 nights - 8/21 & 8/22. Hotel staff were professional, courteous and very helpful (to 2 English visitors, never been to New York before). The Westin New York Grand Central is a stunning hotel in the heart of the city, located near Bryant Park, the Empire State Building and Museum of Modern Art. We requested items delivered to room they came swiftly with friendly service. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Find out if Westin New York At Times Square, 270 West 43rd Street, NY, 10036 has an reported bed bug incidents. The Westin Grand Central has come a long way since its rebranding. We have everything you need to make each moment of your Clearwater escape memorable. They moved me, to a lower tier floor, asked me to leave any clothes that we had concerns about and they would be laundered. 1 East Pershing Road Kansas City, MO - 64108. Review tags are currently only available for English language reviews. The next day, his finger was swelling. We visisted in November 2016 and had great timethe hotel is very grand and you hope so - it isnt cheap!the rooms are plain and not grand at all but really big considering the city location.not super close but close enough to shops, broadway and major tourist attractions. I can't go anywhere, its winter and they have my son's coats. The next day, by 1 pm., I have not heard anything. COVID update: The Westin New York Grand Central has updated their hours and services. I get the clothes at 6pm. This gym has it all treadmills and weights, among other things. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Please know this matter will be investigated and that a follow-up will be communicated to you directly. This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The wellbeing of your son and yourself is our top priority. This Westin doesn’t have the same quality as the typical Westin brand would offer. It was our pleasure serving you, and we look forward to having you as our guest again.Be Well,Colleen SentersGeneral Manager. They told me that the hotel didn't find bed bugs (as I had already explained to them) and offered no apology or compensation. They are currently upgrading the front facade so a lot of scaffolding - one of our rooms was situated at the front and we did experience loud banging noises on a couple of nights when it was quite gusty outside which caused the steel pulley ropes to bang against the wall/window - nothing that the hotel could sort really. I contacted the front desk and expressed my concern. Within two hours of checking into room 1733, I … They did not even comp me a cup of coffee let alone dry cleaning bills from all our clothing and luggage nor doctor visits. So stuck in room all day with a 9 year old, swollen all over. Otherwise, you're not missing out on much. Pros: close to public transit, easy jump to the airport (LGA, JFK)Cons: construction going on next door at night, windows not very sound-proofI was surprised to be woken up by a jackhammer at 3am, especially since I'm on the 38th floor. Iron & ironing board inside wardrobe area. Give the reports on this site, I thought it wise to inspect my room in detail. The noise level is very low. I'm sorry you're not satisfied with the outcome. Check around the edges of the box springs. The room was clean and well presented. Ask Hhb4162 about The Westin New York Grand Central, Ask emma t about The Westin New York Grand Central, Ask Biggie_d_69 about The Westin New York Grand Central, Little noisy and smaller than Times Square location, Ask yay4naps about The Westin New York Grand Central, Ask Alandmw63 about The Westin New York Grand Central, Ask Jack S about The Westin New York Grand Central, Hotels near The Westin New York Grand Central, 3-star Hotels in Times Square / Theater District, Times Square / Theater District Luxury Hotels, Romantic Boutique Hotels in New York City, Hotels near Grand Central – 42nd St Station, Hotels near 42nd St – Bryant Park Station, Hotels near Vernon Boulevard – Jackson Ave Station, Hotels near 34th St – Herald Square Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near State University of New York College of Optometry, Hotels near DeVry College of New York - Midtown Manhattan, Hotels near American Academy of Dramatic Arts, We compared the lowest prices from 14 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 9 websites. Check in was very quick and efficient. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. DO NOT STAY HERE! No apology was made. See 5,081 traveler reviews, 1,409 candid photos, and great deals for The Westin New York Grand Central, ranked #288 of 505 hotels in New York City and rated 4 of 5 at Tripadvisor. These insects are sneaky little devils. Please feel free to email me at westinnewyorkgrandcentral@starwoodhotels.com.Thank again for your feedback and I look forward to hearing from you. A hold of 50 dollars per room was placed on credit card in case of incidentals. View other locations in Atlanta, Georgia - USA 545 reviews of The Westin New York at Times Square "I've stayed at the Westin Times Square twice now and both times have had great experiences. Dear Biggie_d_69,Thank you for being our guest. Taxes and fees that are shown are estimates only. We are glad you loved our devoted associates and inspired accommodations with thoughtful amenities. I returned to New York for business on September 14-16. Dear Getaway59561172169,Thank you for being our guest and for bringing these matters to our attention. Our Westin Heavenly Bed® with luxurious down comforter and Westin Heavenly Bath are guest favorites. I finally get a call at 4:30 pm-rude "manager". Westin Automotive Products offers the ultimate in protection and the latest styles in automotive accessories. We do not have any bed bug reports for The Westin Park Central, Dallas, Dallas, TX below. No excuse about no have a place to work out. Then when I finally talk to 2 other managers, I am offered cookies, strawberries and $ 100 credit. The Westin Family of Brands includes Westin, Superwinch, Brute, and Few brands and are sold and distributed globally by leading automotive parts suppliers. I booked this hotel as a package deal with Virgin Holidays for myself, sister and younger brother. The rooms are a good size with sofa and chair and a huge king size bed!There are plenty of local places to get breakfast and some good eating places without having to walk too far, Dear Climber48299281683, Thank you for being our guest at The Westin New York Grand Central. I can't go anywhere, its winter and they have my son's coats. There was also a rash on his face and his upper arm. I contacted the front desk and expressed my concern. Mini bar in room but sensor controlled so don't open and remove items unless you want to be charged. Find out if The Westin New York Grand Central, 212 E 42nd St, NY, 10017 has an reported bed bug incidents. The next morning, he had a rash on his hand and his finger was even more swollen. Brigitte24, Manager at The Westin New York Grand Central, responded to this review. 3. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Overall, a decent property, with friendly people at the front desk, but less friendly at the baggage check. I reported this to the front desk and manager and showed my son and my massive bites, a video of the bugs in the bed and had a staff member come see them. On reporting the issue, they have promised to get back on "further actions" to be taken and that they will quarantine the room. The next day, his finger was swelling. WARNING-This hotel has bed bugs! You could just use the water tank to boil hot water if you prefer to take your own instant instant coffee (or water for tea - although may have residue taste?). All the best. They work tirelessly to provide the best service, down to the smallest detail. Thanks for allowing us to be of service, and we look forward to your next visit.Colleen SentersGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Again, thank you for choosing us, and we wish you the best on your future travels. People can use this free resource to avoid bringing home an unwanted souvenir. Please accept our apologies for the problems you experienced. Free shipping View Rooms & Suites We take the upkeep of our guestrooms and hotel seriously, so we sincerely apologize for the issues you experienced with our elevators and your shower during your visit. Great location close to the ball park and convention center. Hello Cosmopolitan41327,Thank you for taking the time to write your feedback regarding your recent stay at our property. I reported this to the front desk and manager and showed my son and my massive bites, a video of the bugs in the bed and had a staff member come see them. The next day, by 1 pm., I have not heard anything. Dear 255dannyh,Thank you for staying with us during your time in Manhattan. Please rest assured knowing your feedback has been shared with our associates to guarantee we continue to offer revitalizing accommodations and intuitive service to all our guests. Hairdryer also supplied in bathroom - plug in one not attached to wall type. more. I am a Platinum Elite Member, the 2nd highest tier. We do not have any bed bug reports for The Westin Crown Center, Kansas City, Kansas City, MO below. Will never stay here again. We would definitely go back. The Westin Crown Center, Kansas City is clear. Check under the box spring. They're also a little bigger. The Westin New York Grand Central, New York City Picture: Bug bites from my stay - Check out Tripadvisor members' 92,282 candid photos and videos of The Westin New York Grand Central The first time we had a corner suite which was amazing! Lift up each headboard an lay it on the bed. We had a fabulous stay and would highly recommend, Dear MaccaEngland,Thank you for the detailed review of The Westin New York Grand Central and for recommending us to future guests. File a new bed bug report at this location. Only one elevator working for most of stay; therefore could (literally) take 30-45 minutes to get from our floor to lobby.We were forced to pay for a "package" that we never used and was therefore a waste of money.Tub didn't drain well making showers unpleasant. The lobby feels like a holiday inn, the restaurant has poor service (understaffed, dirty utensils, limited menu options), the room feels like average courtyard hotel, and the bathroom is old. (Click on the Red Icon to view detailed bed bug reports.) Location is ok, about a 20 minute walk to Times Square and right next to the Chrysler building. I called Starwood corporate and they were just as useless. The Westin Philadelphia 99 S 17th St, Philadelphia, PA. Westin Seattle 1900 5th Ave, Seattle, WA. Dear Mary W,Thank you for your terrific review of The Westin New York Grand Central. We encourage you to give us another chance so we can show you the hospitality you deserve.Be Well,Colleen SentersGeneral Manager, Returned yesterday after a 4 night break with family booked through BA. WARNING-This hotel has bed bugs! I would be interested to look further into detail in your stay. Our location was great as it was a short walk to Grand Central station, Times Square and much more. I've stayed at the Westin in Times Square, and surprisingly, their rooms are more quiet. TeamMarriott, General Manager at The Westin New York Grand Central, responded to this review, Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review, Review collected in partnership with this hotel. I have stayed at this hotel before, 3 times this year alone. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Discounts, daily and monthly rates are available at selected locations. The reaction was pretty severe with my hand being swollen from bite. We came home with bed bugs. This Lodging Facility has not yet been contacted by Bed Bug Planet SM sales personnel. Book The Westin New York at Times Square, New York City on Tripadvisor: See 3,825 traveller reviews, 2,030 candid photos, and great deals for The Westin New York at Times Square, ranked #280 of 507 hotels in New York City and rated 4 of 5 at Tripadvisor. So stuck in room all day with a 9 year old, swollen all over. We stayed here for 4 nights and the hotel was ideal for us. We remain available to you if there's anything else we can assist with or if you have any further concerns. We travel and stay in many Westin properties in the US and overseas. 300 reviews of The Westin New York Grand Central "Well well! We appreciate your business and look forward to welcoming you back soon for another revitalizing stay.Be Well,Colleen SentersGeneral Manager, the location was excellent for our four night visit. There was nothing going on to differentiate the property, so if the location is convenient for you, and you're looking for SPG points, go for it. 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